I graduated in 1997. I literally dressed up, walked in graduation, and have photos of the day...not to mention, my degree paper as well.
Years and years later, I wanted another copy of my transcript sent to a University (yes, I have a copy of that too) so I called. The lady tried looking me up several times and then vehemently told me that I never attended UTI!!! I still have student loans to this day that I am paying on and they do not acknowledge my attendance nor graduation. She said something about a fire...lost their paperwork...blah, blah, blah...but what happened to the digital records????
UTI received loan money. They profited.
I...now have no degree, according to them. I think I should have no loans then.
Product or Service Mentioned: Universal Technical Institute Customer Care.
Reason of review: Poor customer service.