Reply by Universal Technical Institute

Thank you for providing feedback regarding Universal Technical Institute (UTI). We are sorry your education experience was not a positive one. While it is UTI’s sincere desire to understand your frustration, our customer service representative has not been able to reach out to you directly because your contact information was not provided. As a leading provider of training for students seeking careers as professional automotive, diesel, collision repair, motorcycle and marine technicians, UTI has graduated more than 200,000 technicians during more than 50 years in business. Our reputation is built not only on the quality of our training and instructors but also the success that UTI graduates experience in their careers. If we can help with or address your concerns, please feel free to reach out to us directly.
Philadelphia, Pennsylvania

I am currently a student at UTI in the exton campus enrolled in the auto, diesel and ford program. I have a 4.0 GPA, 99% attendance, and 4x student of the course.

This school robs you of your education. The students rob you of your education. 90% of the students would rather not learn and not do anything. I feel like im in highschool all over again.

The level of maturity these kids have are ridiculous. The teachers know this so they lower the level of expectations for the students. And that really *** off students like me that are busting our *** to earn a good education. Collegiate housing??

HA! WHAT A JOKE! Please do not let the school services find you somewhere to live. They'll stuff you into a small apartment with 6 kids where you have 1-2 bathrooms, and 2 twin beds per room.

When you try to break the contract they'll charge you for cleaning the apartment even though they won't clean it. Do yourself a favor and just get a job doing oil changes or get an education at a county college.

This school doesn't care about you, they just want your money. I Wish I knew all of this before I spent my 48k but now I'm stuck biting my tounge and making the best of it.

Product or Service Mentioned: Universal Technical Institute Program.

Monetary Loss: $48000.

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Sounds like a personal problem get over it.

Boston, Massachusetts, United States #818471

*** this school this people only care about the money i went there for couple months and had never missed a class the only think i was a bit slow learner vs all the other kids i felt pretty bad and because of that i fail by 2 points class and they told me i had to retake it i mean come on just because fail by 2 point waist my life and money to this *** *** so after they send me home i was like *** them never show up again plus dealers do not hiring UTI students few of them and now i have 2 jobs and also working from home making over 3000 dollars month and my life is great i keep getting notes from that school that i went for late fees they can kiss my *** and thank god never fully complete my financial aid

Scottsdale, Arizona, United States #818396

Hello, I am extremely apologetic to hear of your disappointment in your experience thus far. Have you expressed your concerns to your Education Manager or Student Services.

I can assure you that we do care about our students and graduates and are here to help. Please send me an email with your full name, Student ID# and contact information and I will be happy to investigate your current situation in hopes of resolving any issues. My email is

Thank you - Diana Fry, Sr. Social Media Specialist, UTI.