Reply by Universal Technical Institute

Thank you for providing feedback regarding Universal Technical Institute (UTI). We are sorry your experience was not a positive one. UTI’s sincere desire to understand your frustration and our customer service representative is attempting to reach out to you directly per your request. As a leading provider of training for students seeking careers as professional automotive, diesel, collision repair, motorcycle and marine technicians, UTI has graduated more than 200,000 technicians during more than 50 years in business. Our reputation is built not only on the quality of our training and instructors but also the success that UTI graduates experience in their careers.
Rancho Cucamonga, California

$30K to learn things I already knew. But hey, their recruiters make a LOT of money. So maybe that should have been the job I went for upon graduating. The experience of being in Cali was nice, minus the 800/month for a 400 sq ft studio. But UTI did hook us up with Pit passes for the Pomona NHRA Winternational and the Allstate 500. I met a lot of really cool people and had some wonderful experiences. But still not worth the tuition. $15k? MAYBE. Oh and then there's the whole fact of the Financial Aide officer telling me she would defer my loan for a year when I graduated. A year later, I got a letter notifying me of my DEFAULTED loan. Nothing received about my loan until that letter. Oh, and my perfect attendance, 4.0GPA, BMW STEP program etc, didn't seem to make too many people want to hire me. The dilemma is People only want to hire employees with REAL shop experience (which they do not consider UTI to be so) and it makes it hard to get "REAL" shop experience without getting hired.So, all in all, could actually be a really good school if:

A) wasn't so expensive

B) it wasn't a revolving door check cashing place who doesn't care what happens to you once you're gone and they have your money(too much of it)

C) if it was actually mostly hands-on as promised and advertised

D) if they were upfront and didn't make fantastical promises of making top dollar in the field from the day you leave.

Reason of review: Not as described/ advertised.

Monetary Loss: $30000.

Preferred solution: Price reduction.

  • uti universal technical institute
  • auto technician
  • Universal Institute University
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