Reply by Universal Technical Institute

Thank you for providing feedback regarding Universal Technical Institute (UTI). We are sorry your educational experience was not a positive one. While it is UTI’s sincere desire to understand your frustration, our customer service representative has not been able to reach out to you directly because your contact information was not provided. As a leading provider of training for students seeking careers as professional automotive, diesel, collision repair, motorcycle and marine technicians, UTI has graduated more than 200,000 technicians during more than 50 years in business. Our reputation is built not only on the quality of our training and instructors but also the success that UTI graduates experience in their careers. Please feel free to contact us directly. We would the opportunity to address your concerns personally.
Live Oak, Texas
Customer service
Product or Service Quality

Mulitiple times i went to student services about my financial aid never got replied to or a call back explaining to me clear or accurate answers. I had to call someone at another campus in Houston to get correct answers.

Their answer is always we will increase your student loans im a veteran student with VA benefits. I shouldnt have to take student loans. Please if you plan on attemding this school listen carefully to the fine print. The training and instructors were awesome Mr.

Vandivere, Mr. Sutton just to name a few were top notch instructors that will help you in anyway they can. The admin. Side of the school needs serious retraining.

They will tell you anything that you want to hear to get you enrolled after that have fun trying to get anything resolved on the admin. Side.

Reason of review: Poor customer service.

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