Reply by Universal Technical Institute

Thank you for providing feedback regarding Universal Technical Institute (UTI). We are sorry your educational experience was not a positive one. While it is UTI’s sincere desire to understand your frustration, our customer service representative has not been able to reach out to you directly because your contact information was not provided. As a leading provider of training for students seeking careers as professional automotive, diesel, collision repair, motorcycle and marine technicians, UTI has graduated more than 200,000 technicians during more than 50 years in business. Our reputation is built not only on the quality of our training and instructors but also the success that UTI graduates experience in their careers. Please feel free to contact us directly. We would the opportunity to address your concerns personally.
Lake Villa, Illinois

The instructors are unprofessional. They bring their problems at home to work.

Just because you are provided with an education does not mean you are going to graduate with the adequate skills to work. The reality is you need to work in a shop next to techs that have been working on cars for a long time.

I was a mechanic for total of 6 years, Infiniti for about 2. (No longer work on cars.. Moved on to something else)

Let me tell you this... Save your money... You are better off buying a bag off *** and a case of beer everyday for the rest of your life than paying off your overpriced tuition, buying tools with the pay check that isn't much higher than minimum wage. You are going to need about $4,000 at least in tools.

If you have kids (not that I do) you won't be able to feed your family.


They project the IDEA to you that you are going to be ripping engines apart all day left and right everyday. You won't.

You are going to be dealing with headaches. Getting screwed over on warranty pay and have fun with the PAPERWORK.. Which they have promised you in their commercials that you won't have to do. Working on cars is not fun. No real mechanic will tell you it's SO MUCH FUN!!! Unless they are on prescription medication and/or drunk.

Several mechanics told me to GET OUT WHILE YOU CAN.. So I did, and I'm glad I made that decision.

You might be thinking to yourself that cars are your life, and this is something that you really want to do. I understand your passion, because I love having my toolbox in my own garage. I would really consider other career options but if you really MUST work on cars than start by working a shop and learn from other techs. You will learn more than you will at UTI... You you won't be billed $35,000. Think of what you can do with that money.

REMEMBER: UTI is a CORPORATION.. THEY WANT YOUR MONEY. Your failure is not their problem.

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