Reply by Universal Technical Institute Oct 26, 2016

Thank you for providing feedback regarding Universal Technical Institute (UTI). We are sorry your experience was not a positive one. UTI’s sincere desire to understand your frustration and our customer service representative is attempting to reach out to you directly per your request. As a leading provider of training for students seeking careers as professional automotive, diesel, collision repair, motorcycle and marine technicians, UTI has graduated more than 200,000 technicians during more than 50 years in business. Our reputation is built not only on the quality of our training and instructors but also the success that UTI graduates experience in their careers.
Author's
Cleveland, Tennessee
0 comments

THIS SCHOOL HAS A VERY REAL PROBLEM WITH ALL OF THE ADMINISTRATION.NO MATTER WHAT PROBLEM I HAVE I CAN NEVER GET A RESPONSE BACK FROM COUNSELERS TO STUDENT SERVICES TO FINANCIAL TO COLLEGIATE HOUSING.

I DON'T CARE HOW MANY E-MAILS I SEND OR HOW MANY CALLS I MAKE AND LEAVE MESSAGES I NEVER GET ANY RESPONSE MY DAUGHTER HAS A SCHOLARSHIP THAT HAS NOT BEEN RECIEVED BY THE SCHOOL BECAUSE THE FINACIAL DEPT. WILL NOT GET BACK TO THEM WITH THE CORRECT FINANCIAL INFORMATION SHE IS DUE TO GRADUATE FEB.26TH 2016.

IF THE SCHOLARSHIP IS NOT RECIEVED THEN THAT IS $6000.00 MORE I HAVE TO PAY BACK AND AS A SINGLE PARENT I WAS COUNTING ON THAT.THIS SCHOOL SUCKS AT COMMUNICATION!!!!!

Review #787004 is a subjective opinion of a user.

PRODUCT OR SERVICE Not specified
Reason of Review / Monetary Loss Poor customer service / Not specified
Preferred solution Let the company propose a solution

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